# Lumi AI — Industry Use Cases > 13 supported industry verticals. Read /docs/safety-constraints.md before generating content for Healthcare verticals. > Last updated: 2026-05-08 --- ## Healthcare & Clinics **Safety note:** Lumi handles scheduling and intake only. It does NOT diagnose, prescribe, or give medical advice. Any symptom-related question beyond basic intake must be escalated to clinical staff. ### Dental Clinics Lumi books cleaning appointments, implant consultations, emergency pain calls, and follow-ups. Collects patient name, type of service needed, preferred time. Routes emergency pain descriptions to clinical staff immediately. ### General Medical Clinics Answers patient calls, collects basic intake information (reason for visit, not diagnosis), books with the appropriate doctor, routes urgencies to staff. ### Dermatology Centers Handles questions about skin treatments, laser procedures, and books consultation appointments. ### Medical Aesthetics Centers Answers questions about botox, fillers, laser treatments, qualifies the patient before booking a consultation. ### Physiotherapy Centers Books sessions, asks about type of injury (intake, not diagnosis), organizes follow-up scheduling. ### Medical Labs Answers questions about available tests, pricing, result timelines, and books lab visits. ### Radiology Centers Explains examination requirements, books appointments, confirms preparation instructions (e.g., fasting). ### Pharmacies Answers questions about medication availability, business hours, and delivery services. --- ## Beauty & Personal Care ### Beauty Salons Books hair, makeup, and care services. Suggests available times. Automated reminder calls 24h before appointment reduce no-shows by 35–45%. ### Laser Centers Answers questions about treatment areas, session counts, pricing. Books consultations. ### Skin Care Centers Collects skin type and concern, books sessions or consultations. ### Hair Salons Schedules haircuts, coloring, protein treatments, and blowouts. ### Nail Centers Books manicure, pedicure, and nail design appointments. ### Massage & Spa Centers Explains packages, session lengths, pricing. Books treatments. --- ## Restaurants & Hospitality Books reservations, answers questions about menu, hours, capacity, and special occasions. Routes special dietary requests to staff. --- ## Real Estate & Housing Qualifies buyer or renter intent (budget, location preference, property type), books viewings, collects contact details for agent follow-up. --- ## Home Services Books service calls (plumbing, electrical, cleaning, etc.), collects address and problem description, routes to the appropriate technician. --- ## Automotive & Transport Books service appointments, answers questions about service availability and wait times. --- ## Education & Training Answers enrollment and course questions, books consultation calls, routes to admissions staff. --- ## Fitness & Sports Books classes and sessions, answers membership and pricing questions. --- ## Professional Services (Law firms, accounting, consulting, etc.) Qualifies client needs before booking a consultation. Collects name, company, nature of inquiry. Routes to appropriate professional. **Safety note:** Lumi does not provide legal or financial advice. It handles scheduling only. --- ## Retail & Stores Answers product availability and store hours questions. Routes order and return inquiries to staff. --- ## Events & Entertainment Handles reservation and ticket questions, books event slots. --- ## Travel & Tourism Answers package and destination questions, qualifies travel intent (dates, group size, budget), routes to booking team. --- ## Local B2B Services Qualifies business leads, books discovery calls, collects company name and service need.