{
  "@context": "https://schema.org",
  "@type": "FAQPage",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "Does Lumi sound like a real receptionist?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Lumi is designed to sound clear, polite, and helpful. She handles common questions and bookings, then hands off to your team when a customer needs a human."
      }
    },
    {
      "@type": "Question",
      "name": "Can Lumi work in different languages?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Lumi can be adapted for Arabic, Kurdish, English, Romanian, and other language workflows depending on your market and setup."
      }
    },
    {
      "@type": "Question",
      "name": "Can Lumi book appointments?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Lumi can connect to a calendar or booking workflow, suggest available times, confirm the booking, and send an SMS confirmation."
      }
    },
    {
      "@type": "Question",
      "name": "What happens if Lumi does not understand the customer?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "If the request is unclear or needs a human decision, Lumi collects the key details and passes the conversation to your team."
      }
    },
    {
      "@type": "Question",
      "name": "How long does setup take?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Setup depends on your services and workflows. It includes training Lumi on your business information, common questions, booking rules, and handoff process. Most businesses are live within 48 hours."
      }
    },
    {
      "@type": "Question",
      "name": "Do I need to change my phone number?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Not necessarily. Lumi can be configured around the way your business already receives calls."
      }
    },
    {
      "@type": "Question",
      "name": "Is Lumi only for clinics?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "No. Lumi works for any business that depends on calls, appointments, reservations, lead qualification, or customer inquiries. Supported industries include healthcare, beauty, hospitality, real estate, home services, automotive, education, fitness, professional services, retail, events, travel, and B2B services."
      }
    },
    {
      "@type": "Question",
      "name": "Can Lumi transfer calls to a human?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Lumi can collect the important details first, then transfer or notify the right person when the situation needs your team."
      }
    }
  ]
}